Experience the difference of 25 years of strong relationships with trained and passionate cleaners. We track and empower our cleaners, with weekly inspections, reviews and high expectations to ensure quality kept at the highest standards.
Partner/Owner Approach - All One Janitorial Cleaners are put through a strict vetting process then hand selected to become partners (Guaranteeing you have a passionate custodian caring for your office)
Chemical and Professional Grade Equipment - Our cleaners use profession grade equipment that helps get the job done quickly and better (which is one of the many ways we leverage efficiency to keep the cost down for you)
Color Coded Rags - Color coded rags ensures that there is no chance any bacteria will be transferred from washrooms and toilets to workstations (safeguarding your office from any potential out break)
The following three pillars ensure you get the quality clean you want.
Performance Tracking Technology.
We partnered up with the swept app, which makes it easy to manage, track, and resolve issues. It lets us tackle on-site issues proactively and immediately, rather than hearing about it after the fact.
24/7 Support + Same Day Solved Policy.
You can call us anytime and any day. We always have a staff member available 24/7 and will help you with questions or issues you have.
Same Day Solved Policy: Any issues you have will be solved the same day or you won't have to pay for the cleaning.
Weekly Inspections
With our weekly inspections we ensure you get the clean you paid for. Most cleaning companies start slacking in quality over time we make sure this doesn't happen with our service by conducting weekly inspections to make sure the quality of our cleaning never suffers.
We don't just provide a empty promise of a perfect clean we follow a strict process that ensures the perfect clean.
Issues Solved Same Day Guarantee - If there is any issues at all it will be solved the same day or you wont have to pay for it
One Janitorial + Forms - Stay connected and up to date with our partners to resolve any concerns or arising issues
Community of Cleaners - Our One Janitorial owner operator model ensure you have the right person who cares for your office.
Dedicated Customer Service Representatives - Each one of our clients will be assigned a dedicated account representative that will ensure over delivering on what we promised you.
Take days or weeks to resolve issues - Client care is not first on their list. Most companies are very hard to get a hang of to help with simple questions or more complex issues.
No Way to Track Performance - Most companies have no way to track their cleaners or cleanings, which makes it impossible to stop problems before they happen.
No Inspections - After cleanings no inspections are done to ensure the highest quality cleaning. Without inspections companies can't guarantee a perfect clean or ensure you get the clean you paid for.
One Janitorial guarantees to complete all of its regularly scheduled cleaning commitments on time. One Janitorial also guarantees to respond to, and promptly resolve, any specific issues within one business day. Should One Janitorial fail to meet either of these obligations, a complimentary cleaning call will be scheduled.
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